Shipping

Christmas cut-off dates:

Our amazing warehouse team is quick to dispatch orders - here are the recommended cut-off dates from Australia Post to receive your parcels in time for Christmas:

Domestic Shipping - Standard

  • 20 December – NSW, ACT, VIC, QLD, SA
  • 19 December – TAS
  • 18 December – WA
  • 16 December – NT

Domestic Shipping - Express

  • 23 December – NSW, ACT, VIC, QLD, SA
  • 20 December – TAS, WA, NT

International Shipping - Express

  • 13 December – New Zealand
  • 16 December – USA 

* Please note - while we do our best to fulfill orders promptly, once your order is with Australia Post, delivery times are beyond our control. Although they work tirelessly to get parcels to you, shipping times cannot be guaranteed.

 

Domestic Shipping (Australia):

  • We offer a flat rate of $9 for standard shipping anywhere in Australia.
  • Enjoy free standard shipping on orders over $120.
  • Orders are processed within 2 business days from our warehouse. Please allow 5-7 business days for delivery. Orders to Western Australia may take up to 10 business days depending on the location.

International Shipping:

  • We offer a flat rate of $15 for standard international shipping to the USA and New Zealand.
  • For USA and NZ deliveries, orders are shipped from our Australian warehouse using DHL eCommerce. DHL typically delivers within 6-9 business days. We aim to make shipping smooth and easy, providing tracking information to keep you updated along the way.
  • Please be aware that international orders may be subject to customs charges and clearance procedures, which could cause delays beyond the original delivery estimates.

For other international destinations:

  • If your country is not listed on our website, please email hello@sandekids.com with the items you wish to purchase and your delivery destination. We will respond with estimated shipping costs for your location.

Additional Information:

  • International customers are responsible for any customs duties, foreign taxes, or fees that may apply in your destination country.
  • Orders containing pre-order items will be shipped once all items are available.
  • Sande Kids™ is not responsible for any losses associated with orders shipped to an incorrect or invalid address provided by the customer.