Returns

We gladly accept change-of-mind returns within 15 days, provided the item is unused, in its original packaging, and in saleable condition. Refunds will be processed using the original payment method (e.g., credit card refunds will be returned to the credit card, PayPal to PayPal, etc.). Customers are responsible for shipping costs related to change-of-mind returns.

Waterproof Car Seat & Pram Liner

Our Waterproof Car Seat & Pram Liner is designed to fit most forward-facing car seats (6 months to 4 years), prams, and strollers. Please [insert link] to view the liner measurements before purchasing to ensure compatibility with your intended seat.

Our Promise to You

At Sande Kids, we hope you love your new products as much as we enjoy creating them! We work with trusted manufacturers to ensure high-quality products. However, we understand that things don’t always go as planned. Here’s our promise:

•    All products are covered by a 3-month manufacturing warranty from the date of purchase. This warranty covers faults or defects in materials and workmanship. Manufacturing defects typically appear within the first three months. Issues arising beyond this period may be considered normal wear and tear. Claims related to damage caused by misuse or neglect cannot be accepted.
•    Photo evidence of any defective product is required to process your claim. If a defect is confirmed, we will repair or replace the item. Each claim will be reviewed on a case-by-case basis.

For any other return-related inquiries, please email us at support@sandekids.com for assistance.